Refund and Returns Policy

Overview

This Refund and Returns Policy outlines the terms and conditions for returning golf cart cleaning products purchased through our website or authorized sales channels. By placing an order, you agree to the policy stated below.

Eligibility for Returns

Returns are accepted within thirty days from the original purchase date. To qualify for a return, the product must be unused, unopened, and in its original packaging. Any product that has been opened, used, tampered with, or altered is not eligible for return or refund.

Non Returnable Items

Opened products, used products, clearance items, and products damaged due to misuse, improper storage, or handling after delivery are non returnable. Shipping fees, handling charges, and transaction fees are non refundable unless required by law.

Return Authorization

All returns require prior authorization. Customers must contact us before sending any product back to obtain return instructions. Unauthorized returns may be refused or returned to the sender.

Condition of Returned Products

Returned items must be received in resalable condition with original packaging intact. Products that arrive damaged, leaking, or opened will not be eligible for a refund and may be discarded without compensation.

Refund Processing

Approved refunds are issued to the original form of payment after the returned product is received and inspected. Refund processing times may vary depending on the payment provider. Original shipping costs are not refundable.

Return Shipping

Customers are responsible for all return shipping costs unless the return is due to an error on our part. We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.

Exchanges

Exchanges are not guaranteed and are subject to product availability. Unopened products may be eligible for exchange within the thirty day return window upon approval.

Damaged or Incorrect Orders

If a product arrives damaged or incorrect, customers must notify us within a reasonable time after delivery. Documentation such as photos may be required to verify the issue.

Limitation of Liability

To the fullest extent permitted by law, our liability is limited to the purchase price of the product. We are not responsible for indirect, incidental, or consequential damages related to product use, storage, or return handling.

Policy Changes

This Refund and Returns Policy may be updated at any time without prior notice. The version posted on our website at the time of purchase will apply.

Contact Information

For questions regarding returns or refunds, please contact us using the information provided on our website before initiating a return.